About Us

Privacy, Safety & Accessibility

A Safe, Accessible Space

At Guardian House, every child and family deserves to feel safe, respected, and supported. We are committed to protecting your privacy, creating a secure environment, and ensuring our services are accessible to all members of the community.

Privacy

Your trust is important to us. Guardian House takes every step to protect the confidentiality of the families we serve.

  • All personal information is handled with care and stored securely.
  • We do not share or sell your information. Any disclosures are only made when required by law.
  • Families have the right to know how their information is collected and used, and may request clarification at any time.

Safety

Guardian House is dedicated to providing a safe and welcoming space where children and families can heal, grow, and thrive.

  • Our staff are trained to uphold the highest standards of safety and professionalism.
  • We maintain strict compliance with state and federal safety regulations, including mandated reporting.
  • We are committed to fostering a culture of respect, dignity, and well-being for every individual who enters our doors.

Accessibility

We believe that support should be available to all families, without barriers.

  • Our building and playground are ADA-compliant, with accessible entrances and facilities.
  • We work to accommodate individual needs so all families can fully participate in our programs and services.

Need Support?

If you have questions about your privacy, safety, or accessibility at
Guardian House, please reach out:

Jason Alteri, Director of Operations
210-733-3349
1354 Basse Rd, San Antonio, TX 78212

At Guardian House, we are here to walk alongside families with
compassion, care, and commitment to safety and inclusion.