Custodian of Records: Shannon White, MS, LPC-S

How to Get Started

  • Both parties must contact Guardian House and schedule an intake interview to enroll in our services. Staff will NOT contact the other party to schedule an intake interview.
  • All paperwork, required documentation and fees from both parties must be submitted before the enrollment process is considered complete.
  • After the enrollment process is complete and before visitation begins, a Child Orientation will be conducted with each child participating in supervised visitation services.
  • After the Child Orientation is complete, both parties will be contacted by phone to let them know that the non-custodial party may now begin requesting visits.
  • In the event that services do not begin, the intake paperwork will only remain on file for six months. After that, the intake interview and intake fee will have to be completed again to have an active intake, or to start services.

Required Order for Sliding Fee Scale

Download Required Order 

Records

Guardian House uses a third party service to provide copies of client records upon receipt of subpoena. Subpoenas must be hand delivered; faxed or emailed subpoenas will not be accepted. The attorney is responsible for paying fees and coordinating delivery of copies with the third party service. Guardian House is not part of this process.

Upon subpoena, the Custodian of Records will testify or make depositions regarding observations made during visits. For court hearings we request that the Custodian of Records be placed on-call, and be notified 30-40 minutes prior to taking the stand.

Fees for Custodian of Records:

Retainer – $750

Preparation & Coordination – $75
On call – $200/day
Court appearance – $100/hour (includes travel time)

A charge of 35% will be added to the total amount if payment is made with less than three business days prior to the appearance of the Custodian of Records.

Our Memberships

Contact Information

Fax:
(210) 733-7755

Recent Posts

The Wade Richmond Foundation Match challenge – UPDATE

Through your support, we are over 60% to our goal of $100,000! Your gift, of any size, can help us close this gap and complete this challenge grant. If Guardian House successfully raises $100,000 in the month of April, we will receive a gift of $100,000 from the Wade...

Join the Richmond Family Foundation and Guardian House during its April Matching Month

We are honored to share that we have been selected by The Richmond Family Foundation for their $100,000 matching grant. We are so grateful and hope you consider joining us in our efforts to make this opportunity a reality. All donations made to Guardian House during...

A Big thank you to HEB for their support of our critical services.

      We want to give a tremendous thank you to @heb for their monetary assistance in support of our Critical Services to Prevent Family Violence & Break Cycles of Abuse a success. For over 115 years, H-E-B has contributed to worthy causes...

The Big Give starts this week!!

THE BIG GIVE San Antonio starts this Thursday Sept 16th!! The Big Give is a city-wise fundraising event dedicated to help local non-profits connect with donors to raise funds to support the critical services that they provide to the San Antonio. Join Guardian House...

Guardian House provides American Sign Language Parenting Course

GH Updates! This month we we hosted the Triple P Pathways course with two American Sign Language interpreters on our Friday in person course. We currently offer both in person and online options for any parent taking care of a child in Bexar County. For more...