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Custodian of Records: Shannon White, MS, LPC-S

How to Get Started

  • Both parties must contact Guardian House and schedule an intake interview to enroll in our services. Staff will NOT contact the other party to schedule an intake interview.
  • All paperwork, required documentation and fees from both parties must be submitted before the enrollment process is considered complete.
  • After the enrollment process is complete and before visitation begins, a Child Orientation will be conducted with each child participating in supervised visitation services.
  • After the Child Orientation is complete, both parties will be contacted by phone to let them know that the non-custodial party may now begin requesting visits.
  • In the event that services do not begin, the intake paperwork will only remain on file for six months. After that, the intake interview and intake fee will have to be completed again to have an active intake, or to start services.

Required Order for Sliding Fee Scale

Download Required Order 

Records

Guardian House uses a third party service to provide copies of client records upon receipt of subpoena. Subpoenas must be hand delivered; faxed or emailed subpoenas will not be accepted. The attorney is responsible for paying fees and coordinating delivery of copies with the third party service. Guardian House is not part of this process.

Upon subpoena, the Custodian of Records will testify or make depositions regarding observations made during visits. For court hearings we request that the Custodian of Records be placed on-call, and be notified 30-40 minutes prior to taking the stand.

Fees for Custodian of Records:

Retainer – $750

Preparation & Coordination – $75
On call – $200/day
Court appearance – $100/hour (includes travel time)

A charge of 35% will be added to the total amount if payment is made with less than three business days prior to the appearance of the Custodian of Records.

Our Memberships

Contact Information

Fax:
(210) 733-7755

Recent Posts

The Big Give starts this week!!

THE BIG GIVE San Antonio starts this Thursday Sept 16th!! The Big Give is a city-wise fundraising event dedicated to help local non-profits connect with donors to raise funds to support the critical services that they provide to the San Antonio. Join Guardian House...

Guardian House provides American Sign Language Parenting Course

GH Updates! This month we we hosted the Triple P Pathways course with two American Sign Language interpreters on our Friday in person course. We currently offer both in person and online options for any parent taking care of a child in Bexar County. For more...

Thank you to The Rotary Club of San Antonio for hosting Guardian House as a guest speaker

We’d like to thank The Rotary Club San Antonio for inviting Guardian House’s Chief Executive Officer and Chief Clinical Director, Shannon White as a guest speaker to inform on how Guardian House serves families and children and of our purpose in our community. A big...

COVID-19 Updates

As of 08/02/2021 The City of San Antonio has listed the risk level at “severe” based on average case rate and hospital rates. We are currently continuing safety and cleaning measures to keep our staff and clients healthy and safe. This includes the continued use of...

July is National Minority Mental Health Month

  July is Minority Mental Health Awareness Month - There is support out there. At Guardian House we offer free or low cost professional mental health counseling. We also offer free parenting courses to provide parents support for anyone in the care of a child....